Sell your biltong beyond your suburb
Biltong Connect is a marketplace for independent South African butchers in Australia. You make the biltong. We bring the customers, take the orders, and handle the admin, so you can reach more people without becoming a tech company.
Biltong Connect is new, and we're building it with the makers who join early. If you come on board now you help shape how the platform works, and your shop is one of the first customers see.
Who we're looking for
- You make authentic biltong, droëwors, boerewors or related South African cured meats.
- Your product is strong but your reach stops at your suburb.
- You can fulfil orders reliably and consistently.
- You care about your craft and your reputation.
You make it. We do the rest.
What you do
- Make the product, the way you already make it
- Pack each order
- Dispatch, or hand it over for pickup
What we do
- Bring the customers and run the storefront
- Take payment securely at checkout
- Handle customer emails, tracking and support
- Generate the shipping label
- Deal with refunds and enquiries
From their cart to your counter
A customer orders
They find you on Biltong Connect, choose your products, and pay us at checkout.
The order reaches you
You get an email and a dashboard order: order code, products, variants, quantities, fulfilment method, and the delivery suburb and postcode.
You prepare and mark it ready
Make it fresh and pack it. For delivery we generate the shipping label for you to print. For pickup, you mark it ready and the customer is told to collect.
It goes out, you get paid
Dispatch or hand over. We release your payout once the order is delivered, so a cancelled order never leaves you out of pocket.
One order, one butcher. Customers check out with a single shop at a time, so every order that reaches you is yours alone, never a shared basket to split.
What you'll see, and what you won't
You get everything you need to prepare and send an order: the order code, products, variants, quantities, whether it's delivery or pickup, and the delivery suburb and postcode.
You won't get the customer's name, email or phone number. Biltong Connect owns the customer relationship, so we send the confirmations, the tracking updates and the "where is my order" replies. That's deliberate, and it means the support admin stays with us rather than landing on your counter.
Pickup is the exception. The customer walks into your shop, so you'll meet them. They quote the order code and you hand it over.
What we ask of you
- Consistent quality, and product descriptions that match what you send.
- Dispatch within the turnaround we agree with you.
- Packaging that keeps biltong in good condition. It needs to breathe, not be sealed airtight.
- Tell us early if you are running low, closing, or away, so we can pause your listings.
Commission and payout terms are agreed individually with each butcher. There's no one-size-fits-all rate. We'll walk you through the numbers, the turnaround we'd expect, and the partner agreement when we talk.
Interested?
Send us a note with your shop name and where you are. We'll come back to you with how it would work for your butchery.
Email us about partneringor write to hello@biltongconnect.com.au